Testimonials

The Olsen Team is dedicated to our clients, and to making the transaction as smooth as possible. We work hard, and communicate well, so that you don't have to worry about the little details of your biggest transactions.

Here is a sample of what our clients are saying:



Patrick and Kimberley Lane

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The Lane Family
Having a number of friends who are real estate agents and brokers, we struggled with making a decision regarding who we would like to represent us in the sale of our home.  After interviewing the prospective alternatives we cautiously proceeded with Sue Olsen since we felt that she was the most market knowledgeable, but knew we would offend our friends.  Wow!  Immediately we were convinced that we had made the right choice.

Sue acted as a general contractor, orchestrated many resources and served as a well informed, professional counselor.  Her team sprang to action, staging, marketing, inspecting, communicating, and caring for us throughout the process.  Sue’s staging and landscape staff were incredible.  The art and special touches were marketing genius.  The advertisements, virtual tour, photographs, and flyers were all professional and expeditiously produced and perfectly choreographed.  Schedules were met and we are pleased to say that Sue under promised and over delivered on every small element of her services.

The personal concern, humble yet professional approach, thoughtfulness and graciousness were ever present in literally every interaction.  Sue also made it easy.  She scheduled, arranged, and changed any plans to fit our needs.  She never bothered us with unreasonable requests and empowered herself to simply deal with minor and petty issues which can be so burdensome through out this process.  Click here to read the whole letter.

 
Angelica and Andy Zabronsky

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The Zabronsky Family
Lara, Thanks so much to you and the Olsen Team for helping to make the purchase of our first home such a positive experience.   We can’t thank you all enough for being so generous with your time and letting us learn about houses and the market at our own (slow) pace. 

You were always a pleasure to work with, and I’m sure your easy charm helped smooth negotiations.  It is a testament to your knowledge of the market that every one of your predictions proved right-on. 

And your perseverance was truly remarkable.  There must have been a million balls in the air during escrow, what with the unusual number of inspections, repairs and follow-up work in a compressed timeframe.   I still marvel at how you managed to keep every detail organized amidst the commotion.

I’m sure it is rare indeed for one agent to combine all your terrific skills. It was also great to be able to call on the resources of the Team: Sue, with her depth of experience on questions of strategy; and Ben, with his great eye and willingness to pitch in.  There was never a moment when someone couldn’t handle our needs virtually immediately.   And the great service didn’t stop when escrow closed.  You’ve been a great help getting us oriented and the house ready to move into.  Every one of the trades people you recommended has worked out great.

 
Pat & Karen Murphy

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The Murphy Family
The Olsen Team worked with us throughout the process. They went above and beyond expectations throughout the process. They made it as painless as possible.

On a personal level, they were great to work with. They got a good price for the house we sold, and a fair price for the house we bought. If we were to buy or to sell a house again, there is no question, I would call the Olsen Team.

 
Chris & Holly Erickson-King

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The Erickson-King Family
We have worked with many Realtors in the Bay Area. Last year we decided to move from San Francisco to Moraga. The Olsen Team fundamentally understood what our young family needed. Lara openly gave us her professional opinion on properties if they were not the right fit. I completely trust and value her professionalism. She sent us personalized emails revealing what was on the market and specifically, why it might be the right property for us. She shared information that we couldn't pull off the Internet. The Team exceeded our expectations on every level: from showing us homes, handling the transaction, to closing with inspections. In a hundred years, I never expected to have such a positive experience. We feel Very lucky.

 
Dan & Mimi Gannon

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The Gannon Family
We were new to Lamorinda, moving from San Francisco, when we started working with the Olsen Team. We bought our home with Lara Olsen Williamson last July.

Lara was great about finding us a perfect home - and it wasn't on the market yet. I can't say enough about Lara and the help she provided my family. She isn't pushy and she is not judgmental...she is extremely bright and patient. She took the time to zone in on what we wanted and get us our home for the right price.

After buying our home, we decided to do a remodel. Lara was more than a Realtor to us.  She did more inspections then required...and she steered us in the right direction for contractors and subs. Based on my previous experience, she went above and beyond what typical Realtors provide. Not to mention you have the benefit of working with the Olsen Team. Lara's mother has sold 100's of homes in Lamorinda in the last 30 years. If you have any questions, please feel free to contact me...I would be happy to share more about our fantastic experience.

 
Tom and Amanda Reese
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Tom and Amanda Reese
Working with the Olsen Team was an extreme pleasure.  They made selling our home, which can be a stressful event, a very smooth process.  During these difficult economic times, especially for the housing market, the Olsen Team streamlined the sale of our home with the proper pricing and their excellent marketing skills.  Our home sold in 10 days with 2 offers and we received our asking price.  We would like to thank Sue, Lara and Ben for making the sale of our home a very enjoyable experience.
 
Patrick & Cheryl Winters
The Winters
The Winters

We didn't really know Sue Olsen personally when we contacted her about listing our house. Her reputation is what drew us to her. We saw her around the club occasionally, often hosting an open house for sale. She was always informative and friendly and we had said for years that we would call her if we ever decided to sell. Now the sad part is that we are moving out of the area and we can't develop the friendship we made throughout our transaction. She worked with us 24/7 and that entailed a lot because we had some issues with our inspection to be dealt with.


With her contacts and knowledge of the area, especially Moraga Country Club, she was invaluable. I think we spoke everyday by phone or email for quite some time, even after the house had sold and closed. We had things taken care of in such a timely matter that we don't feel that could have happened with someone who wasn't an expert in the club like Sue is. We will miss Sue and her team (Lara and Ben) and would not hesitate to recommend her to anyone looking to sell their home in the Moraga Country Club or surrounding area.

 
Kerrie Peterson

Dear Sue, This note comes to you to express my thanks and gratitude for you excellent work selling my house.  Given this market (and never a guarantee on outcome), the resuls were just fantastic.  As I said in my e-mail, your skill as a realtor, strategy and advice were always right on.  You are great! 

 
Griff, Michelle and Jonathan Dow

Dear Sue, We are very happy in our new home.  Thank you for all your hard work and help getting us here.  We also appreciate your patience!

 
Rick and Mia Owen

Sue, Lara & Ben:  We're pretty much settled in on the East Coast now and wanted  to thank you again for your outstanding team approach in providing a most professional service. This surely facilitated the successful sale of our Country Club home in a challenging real estate market! We really appreciated the kindness, attention and advice you all gave. We are still congratulating ourselves on our good fortune in picking "The Olsen Team" to be our team!! 

 
Kathy and Bob Miller

Kathy and Bob Miller
Kathy and Bob Miller
Sue, Lara and Ben:   Thank you for finding our forever house in Moraga.  Our goal was realized only because of your unparalleled knowledge and connections, which enabled us to buy a house not yet on the market.  Thanks too for patiently stewarding our house-hunting trips to CA, for listening between the lines to ferret out exactly what we dreamt about in a home and for caring about us as both clients and people. Your professionalism, courtesy and good humor were a blessing in the tight spots and made the search enjoyable.  Finally your attention to detail and willingness to be of service in every part of the process sets the highest standards.  It would be our pleasure to recommend you at any time.

 
John W. McTigue

Congratulations on a job well done. Your professional handling of the sale of 3 Carolyn Court was terrific. Having worked with other brokers in the past, it was a pleasant surprise to find that this process could be made to seem so effortless. Again, many thanks for all of your attention to detail, well thought out planning, action, and making sure the outcome was right for everyone. We enjoyed working with you and would be happy to recommend you to anyone looking for a quality broker. Congratulations on a job well done. Your professional handling of the sale of 3 Carolyn Court was terrific. Having worked with other brokers in the past, it was a pleasant surprise to find that this process could be made to seem so effortless. Again, many thanks for all of your attention to detail, well thought out planning, action, and making sure the outcome was right for everyone. We enjoyed working with you and would be happy to recommend you to anyone looking for a quality broker.

 
R. Jeffrey Martin, Broker

655 Augusta Dr., Moraga
655 Augusta Dr., Moraga
Please find enclosed a token of my appreciation for the job you did selling 655 Augusta Drive in Moraga.  I have been a real estate Broker for over 20 years and I have never encountered the level of service that you provided this transaction.  I thought that I was good and would go over the top to assist a client.  You, Lara and Ben showed me a new level of service.


If you ever wish to use me as a reference please do not hesitate to have your clients call me direct.  I truly appreciate what you proposed to do for this transaction and how you over delivered, in Spades.

Again, Thank You and your excellent team for a job professionally done.

R. Jeffrey Martin, Broker, 101 Green Valley Drive, Gilroy

 
Alfred W. Eames and Alice Foard

Alice and I want to express our appreciation for the outstanding way you assisted us in marketing and selling our home at 1798 St. Andrews Dr. in Moraga.

From our very first “strategy” meeting, where we decided what investments should be made in the home, then the regular supervision of the improvements as they were being made, to the staging and presentation of the home, and finally the tactical approach to competitive pricing, we feel assured that we got “top dollar” for our house.  Your strategies developed not three, not five, not seven multiple offers, but  nine offers for what had to be described as a very average house in our neighborhood.

 

Most telling was the offer from a couple who were the winning bidder for a similar model home only a week earlier, who saw our house and liked it so much better that they bid strongly for our house!


Your experience, advice, strategy, and hard work make the Olsen Team the most competent realtor with whom we have ever worked.  Thank You! 
 
Pamela Fletcher and Dan Klapprott

Master Bath Remodel
Master Bath Remodel
We used Sue Olsen and the Olsen team of Village Associates in Orinda to sell our home in the Moraga Country Club.  Sue’s years of experience, industry contacts and extensive knowledge about the country club proved invaluable when some thorny problems arose.  She is very hands-on and willing to do what it takes to move things ahead - even to the point of crawling under the house to understand some of the inspection issues.  In addition, the team effectively project managed a bathroom remodel, upgrades and staging.  We received good value for our home and we’re glad we worked with Sue, Lara and Ben.  

 
Pat Moal

You are awesome!  Of course I know that and that is why I hand picked you.  Talk about pulling a rabbit out if a hat - you did it.

Great things happened because of all the behind the scenes work that you did.  I truly appreciate your communication and follow through. 

 
Pat and Patty McCloskey

Thank you so much for representing us on the sale of our home in Moraga.  You have an excellent reputation in the real estate community and now we know first hand why.  You were our partner all the way through the selling process and your excellent relationships with contractors and inspection companies allowed us to put our home on the market quickly and keep us in the driver's seat all the way through accepting offers and closing on our home.

With the assistance of you and your staging professionals, our home never looked more beautiful.  No wonder we ultimately obtained such a great price for our home—a price that was well above list price and higher than our wildest dreams.

We are thankful to Lara and Ben.  You have a terrific team—crucial in the real estate market where the selling process enjoys such a short time line.  Lara and Ben were always available to answer questions and handle the detailed logistics from the time our home begin the process of preparing for market. 

I am so thankful that we chose you as our agent.  We could not have been as successful in selling our home for the price we obtained without your experience, advice and instincts.  If I can find another Sue Olsen in New Jersey to where we are relocating, we will consider ourselves very lucky.

 
Michael and Jackie McGonigle

The McGonigles
The McGonigles
Wow! What a team! Lara and Sue, you two are amazing!

Both of you were instrumental in the successful sale of our house and the purchase of our newest home. Your ability to get our house "market ready" was phenomenal - you both truly have an eye for what makes a house sell.

We were nervous to begin the process of selling and buying, yet you two guided us effortlessly throughout the entire process (in addition to getting us top dollar for our house). It constantly amazes me how you are able to keep on top of every detail, provide great insight and advice AND make everything seem easy. Your dedication to getting things done smoothly, efficiently and accurately coupled with your unbelievable expertise in the Lamorinda real estate market has made the process enjoyable. You guys were able to tolerate my thousands of questions and phone calls and keep us both laughing along the way.

We have recommended you both to all of our friends emphasizing that through Sue's unparalleled Lamorinda expertise and Lara's unbelievable attention to detail and follow through, you two are THE team to help anybody with their real estate needs.

 
Barbara and Doug Freitas

Doug and I want to thank you for your expertise and service in selling our house. Your suggestions definitely maximized our profits on our home!  Your suggestions on updating our home and spending the $10,000 to spruce it up were worth every penny.

The stager did a great job!  I am so glad that I listened and let her do her thing, and at times it was a little difficult because I did not always agree.  But, everyone who came in and saw what she had done loved it!

I also wanted to say a special thank you to Lara and Ben.  They both were great, very professional and super to work with!  You are lucky to have them.

The crew you brought in to do the work was great.  I can’t believe that you and your team spruced up this house in a week.  They were neat and timely – it was amazing.

It was a pleasure to work with you all, and if you ever need a reference, I would be happy to give you an excellent one.

I will never look at the color orange the same way again orange will always bring a pleasant thought of you!

Thank you very much for helping us to maximize our profits, we are smiling all the way to the bank.

 
Tory and Dick Courtney

Dick & I want to express our appreciation to you for the outstanding service and professional expertise you provided as you helped us sell one home and purchase another. Your valuable suggestions for preparing our home for the best sale were right on target...When we began looking for a new home, you listened well to what we wanted, saved us many hours by screening what came on to the market, and inviting us to see only those homes that met our criteria. You preserved until we found exactly what we wanted...Through it all, you maintained your integrity, professionalism, and your wonderful sense of humor...We look forward to returning to you as clients someday. In the meantime, we will give you our highest recommendation to others. With many thanks.

 
 

Read our testimonials and find out why we are top agents in Lamorinda again in 2008
The Olsen Team (Sue Olsen, Lara Olsen Williamson, and Ben Olsen) ~ Selling Lamorinda Real Estate Since 1977. 
We sell Real Estate in Orinda, Moraga, Lafayette, and surrounding communities including Walnut Creek, Pleasant Hill, Concord, Danville, Alamo, San Ramon & more.
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