Testimonial

Raphael Erickson-King

A few years ago, we had the good fortune to be introduced to the Olsen Team. We were living in San Francisco with our three young children, and we were in search of a ranch-style home, a large yard, good public schools and warmer weather. After looking in the North Bay, the Peninsula and the East Bay, we decided that the Lamorinda area was the best fit for our family.

We looked unsuccessfully for months for a house that met our specific criteria. After reading an email from a fellow mothers group member who was in the process of moving from San Francisco to Orinda, I contacted her for information on the area. In the course of our communication, she raved about her realtors: Sue, Lara and Ben Olsen.

From my first email to them, they were always contactable and quickly responsive. Ben and Lara (brother and sister) grew up in Lamorinda and both have young children, so they easily understood what we wanted in a neighborhood and a house (not to mention that Sue has decades of experience selling real estate here). They never wasted our time showing us inappropriate properties. Instead, I felt they understood the value of a long-term relationship with us as clients, and they wanted to make sure we purchased the right house for us. Interestingly, they ended up pointing us to a house that – from our own research – we had not considered. Although I feel we were fairly savvy in our independent search for our perfect house online and on the ground, as it turns out, we probably would have never discovered the house that we eventually decided was right for us.

Ultimately, thanks to their persistence and market knowledge, the Olsen Team successfully negotiated a multiple offer situation on our behalf. They skillfully managed the complex details of our inspections and repairs. It has been over three years since we purchased our house. In that time, Sue, Lara and Ben have continued to be an excellent resource for contractors and for Lamorinda life in general. Like probably all of their clients, we now consider them good friends.

In all respects, the Olsen Team has exceeded our expectations. They are delightful to work with, and they have been consistently responsive, knowledgeable, professional, and helpful. We have worked with other realtors, but we never expected the incredible level of service we received from the Olsen Team.